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With Reeves Information Technology Managed Services small business customers can realize the following benefits…
- Increase operational efficiency
- Reduce and control operating costs Cost effectively gain access to world-class consultants
- Reallocate internal resources to grow business Minimize downtime & legal exposure through IT
- Maximize use of resources Stay patched and current in a cost-effective way
Our managed I.T. Service offerings include…
- Monitoring
- Help desk support
- Remote support
- Troubleshooting Problem mgmt and logging
- Testing all patches
- Patching, software distribution
- Routine maintenance
- Verify backups, anti-virus updates, patches applied
- Spam Filtering
- Regular event-log analysis
- Preparing reports
- Vulnerability assessments
- Level-3 on-call support
- Regular customer debriefing and strategizing
- Optimization services
- Customer research
- Vendor escalation support
- High-end troubleshooting
- Software upgrade planning
- Architectural design
Products used in our Managed Services solutions include...
- Dell – Desktops, Laptops and Servers
- Acer – Desktops and Laptops
- Microsoft – Office, Server 2003, Exchange 2003, IIS, Sharepoint (2007 versions available)
- AVG – Client and Server Security
- MX Logic – Spam and Virus Filtering, Web Defense and Message Archival
- Sonic Wall Routers, Firewalls and VPN
- Linksys VOIP Solutions and Network equipment
- Online and Local Backup and Disaster Recovery Solutions
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